We recognise that no two people are the same or are looking for the same services or types of assistance. That’s why we design all our disability services in close consultation with you – so we can support you in doing the things that matter most to you, or your loved one.
“getting out and about is a big part of life, and our team can support you in being part of the activities and events that matter to you. We offer a range of services, from support to transport, to help you attend work or volunteer commitments, social outings, family gatherings, recreational activities, community events and more. We can provide support for just a few hours, or on a regular basis. It’s up to you.”
“We can support you and your family after a hospital visit, and provide any specialist support you may require. This can include anything from specialist clinical care by a Registered Nurse, or assistance with administering medication or treating wounds, to personal care, shopping and meal preparation. Speak to us about preparing a care plan for your specific needs.”
“At times when your carer or family member may have other responsibilities, or need to catch up on other matters, our experienced team can step in to lend their support. We can provide respite care on an occasional or as-needed basis, and in all kinds of situations – whether your usual carer will be at home with you or not. This can include anything from helping you to attend a social event, to taking you shopping, preparing meals with you, or taking care of tasks around the home. Simply let us know what you need, and we will work out how we can best support you.”
“Our Registered or Enrolled nurses can assist you with staying on top of medical issues that require a professional’s attention, without you necessarily having to leave your home. This could include your medication management, wound care, monitoring clinical sings such as blood pressure, pulse, temperature, or providing specialist assistance if you’ve recently been ill or hospitalised. Simply discuss your needs with our expert team, and we will work with you, as well as your doctor and other health care professionals (with your consent) – to create a plan.”
“If there are tasks around the home that you’d prefer not to do yourself, or some you’d like support with, you can rely on us. Our capable team has broad experience and can provide short term assistance, or ongoing support. This could include anything from putting on a load of laundry or folding clothes, making your bed, sweeping your front path or watering your plants. If there’s something we can’t do, we can refer you to someone who can. Simply tell us what you need, and we’ll work out how we can best assist you.”
“When it comes to the food you eat at home, our team can support you in preparing and enjoying your favourite snacks and meals, the way you like them. Whether you have special dietary needs, need inspiration with your meal plans, or would simply love some help with everyday cooking, we can offer the level of support and advice you want. We can work alongside you to plan some tasty meals for the week ahead, accompany you to the supermarket, unpack your groceries, keep you company while you cook something new, or completely prepare your favourite meals on your behalf. Simply tell us what interests you, and we will work out a plan that suits.”
“Everyday personal care is essential to independent living at home. Our experienced and professional team of Support Professionals can assist you with your personal care needs with complete respect for your privacy and dignity. This can include anything from bathing and showering, to personal hygiene and grooming, dressing, toileting and mobility support. We can also assist you with getting in and out of bed, as well as managing continence, and providing assistance in using continence aids and appliances. Whether you’d like special support for an upcoming event, assistance once or twice a week, or you’d like us to visit every day, it’s completely up to you.”
“Whether you need someone to stay with you in your home for a single night, or on a longer-term basis, our experienced and professional team members can help you feel safe and supported around the clock. Our support can be scheduled ahead of time or provided on an as-needed basis – for instance, if your usual carer has other commitments. We can provide personal Care services to help you stay comfortable, assist you with getting in and out of bed, or turning and repositioning you through the night. We can also provide medication assistance and pain management, ensure you stay nourished and hydrated, and assist with your temperature regulation.”
“When it comes to travel, and getting out and about, or just to attend your appointments with Dr or other specialist and you need a company to take you to the appointments and stay with you to provide some support and assistance if needed, our experienced team can offer a range of transportation and mobility options, to help you get to and from your destination as comfortably and easily as possible.”
At uCare iCare, our goal is to support your choice regarding where you live – whether that’s at home with your family, in a place of your own, or in a home with others in the community.
We’ll listen carefully to get a clear picture of your goals. Then together, we’ll come up with a way forward that can help you achieve them. The accommodation support we offer is flexible and can adapt as your needs change over time. Accommodation support could be someone dropping into your home once a week, all the way up to a 24-hour model of high needs support.
Living in a shared home gives you an opportunity for greater support and companionship and to be part of your local community. uCare iCare supports people living in shared homes in Hornsby, Lower North Shore, Blacktown, Parklea, Glenwood and in areas of the Central Coast and Hunter.
When you choose uCare iCare as your support provider we work with you through every step as you move towards your new shared living arrangement. Together we make sure your home reflects who you are and that you get the support you need once you are settled in.
At uCare iCare we know how important it is to feel a sense of fulfillment from day-to-day activities. We also understand that no one person is the same. With that in mind, we offer both centre-based and community-based services with endless opportunities. You tell us what you enjoy doing and we will work with you to develop a plan.
uCare iCare provides a service called Support Coordination, where our experienced support coordinators work alongside you to plan your support. As an NDIS participant, we help you to understand your plan and connect you with the people and support that will enable you to live the life you choose.
We’ve developed a great reputation and relationship with the NDIA based on our extensive resources and efficient service. We’ll maximise the hours of support in your plan while ensuring you feel heard and supported.
Whether you’re preparing for your plan, reviewing your current plan or looking for support to start your plan, we can help. To begin your NDIS journey we can meet with you in person or talk over the phone to find out exactly what you are looking for.
What Our Team Provides:
There are two levels of supports for people requiring assistance with daily activities: Standard and Higher Intensity. High Intensity Supports are where specialised, more skilled or more experienced support workers may be required to deliver supports to some participants who need it.
The Higher Intensity Supports is characterised by three levels – all based on the skill and qualifications of the staff members used to deliver supports to participants, allowing for these additional costs for some 1:1 supports. A higher intensity support may be paid where a participant requires assistance from a support worker with additional qualifications and experience relevant to the participant’s complex needs. For example, when:
Our therapeutic supports team provide specialist therapeutic supports to participants with an approved NDIS plan aged 7 to 65. We are able to provide assessment and tailor an approach to treatment that helps individuals achieve their goals. We offer a wide range of allied health services from Counselling to OT and Social work.
The National Disability Insurance Scheme is a national programme mainly funded by the government to provide support services towards qualified NDIS individuals of special needs to live a better and meaningful life.
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Professional and friendly staff with knowledge of the local area
Multi-lingual support staff available for non-English speaking customers
Flexibility to change the type of service you want to receive
Social and lifestyle support to fit with your lifestyle
All staff are employed following rigorous screening incl. Criminal Record Checks